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  • Client: Sydney Trains TCSC
  • Project Date: June 2015

EO Design was invited by Sydney Trains to design and construct a world class hi tech passenger information display system for the Central Grand Concourse.

As Sydney Central is the premium train station in the NSW train network, the client brief was to create an information board that provides clear and concise information that will make travelling easier for the 100,000 customers that use the Grand Concourse each day. The digital information board must display information for twenty platforms and have the ability to display any type of information about major events. Another major requirement was that the screen was to be mounted on top of the newly refurbished customer service centre of which the heritage sandstone feature wall was to be the information board’s structural base.

EO Design was made the design lead for all aspects of the technology and structural delivery. The design process took 4 months to complete, whilst the actual installation side of the project took 3 months.

The project delivery was split into three major sections:

Structural Design/Installation

The structural design and delivery was successfully completed with the assistance of the Jands Theatre Projects team. We were provided with an impression of what the bracket should look like. EO went through an intensive design period during which the scope of requirements changed many times. Once all parties where happy with the final design, a scaled 3D model was created for Sydney Trains for final approval.

A very important part of the design was to be sympathetic to the heritage aspect of the space and therefore we were restricted in our use of materials and structural fixings by the NSW Heritage Council section 60 development application rules.

The final structure stands at 11,000mm (Wide) x 5,000mm (Tall) x 600mm (Deep) and, without the screens, weighs over 2 tonne.

Infrastructure Design/Installation

There are many various sub-systems which were integral in the delivery of this solution. They included, but weren’t limited to, General Power network and distribution for all systems, AV System IT Network, AV System Control Network and Structured Cabling Backbone.

Audio Visual Systems Design/Installation

Sydney Trains lifecycle expectation of the display equipment system components is 24/7 for five years. This meant that only high quality professional grade components would suffice.

In total there are twenty NEC P801 Monitors mounted in portrait in a 10 x 2 configuration. The monitors will generally be displaying passenger information for 20 separate platforms. However, on special occasions the video wall can be brought to life via a Coolux video wall digital processor and display a high resolution multimedia presentation in any format.

The passenger monitors are bordered by an 11,000mm x 1,000mm high resolution LED modular video wall. This video wall’s signal is processed entirely by the Coolux video wall processor. The wall has two functions. The first of which is for basic branding, way finding and for the integration of the Sydney Trains network IP clock. The second function is for video presentations during special events.

Finally, all of the systems components are controlled and constantly monitored via Crestron’s Fusion.

The wall was formally opened to the public on June 29th 2015 by the Minister for Transport and Infrastructure, the Honorable Andrew Constance. It was noted that the final wall design was a great piece of public messaging infrastructure that wouldn’t look out of place in either London or New York.

If you’d like any more information please call the Eo Design Team on 1300 435 736.